Policies and Resources


Communication is the process of exchanging information and ideas through speaking, writing, or using some other medium. Effective communication is essential for building and maintaining relationships, both personally and professionally.

There are several types of communication, including verbal and nonverbal. Verbal communication is the use of spoken words to convey a message, while nonverbal communication is the use of body language, facial expressions, and tone of voice to convey meaning. Both types of communication are important and can have a significant impact on how a message is received.

Effective communication requires the use of both verbal and nonverbal cues. Verbal communication should be clear, concise, and easy to understand. It is also important to be an active listener, paying attention to the other person’s words and body language, and responding appropriately.

Nonverbal communication can also be used to reinforce or contradict the verbal message. For example, if someone is saying one thing but their body language suggests they are uncomfortable or not telling the truth, the nonverbal cues may be more credible. Additionally, nonverbal cues such as eye contact, facial expressions, and gestures can also help to create a sense of trust and understanding.

Effective communication is also about understanding the perspective of the person you are communicating with. This includes understanding their background, culture, values, and beliefs. By understanding these factors, you can tailor your communication to be more effective and avoid misunderstandings.

In today’s fast-paced and interconnected world, effective communication is more important than ever. Whether it’s communicating with a colleague, a friend, or a loved one, being able to convey your thoughts and feelings clearly and effectively can help to build stronger relationships and achieve your goals.

In conclusion, Communication is an essential part of our daily lives, and it plays a crucial role in building and maintaining relationships. It is important to understand the different types of communication and to use them effectively. It is also crucial to be an active listener, pay attention to nonverbal cues, and understand the perspective of the person you are communicating with. With effective communication skills, you can build stronger relationships, achieve your goals and navigate the complexities of the world we live in.